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Knowledge Base:  

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How can I find what firmware and software versions I'm running?
Some application programs such as MaxIm store information about the camera in the FITS header of every image. Check the "INSTRUME" tag of the FITS header of any recent image.  It shows the har
Can the firmware on QSI cameras be upgraded after purchase?
Yes, all 500/600 Series cameras can be upgraded to the latest firmware in the field. The latest firmware is always available for download from the QSI website. QSI supplies a simple fail-safe Updater
I'm getting an error when I try to read an image.
Most errors encountered during an image read can be traced to one of the first two issues below.  1) A bad USB connection Are you using a USB hub?  Is it powered?  The QSI camera
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